Introduction – Who We Are
dv01, Inc. (“we,” “our” or “us”) provides an all-in-one data management, reporting, and analytics platform brings transparency and insight to lending markets—making the them more efficient for institutional investors and safer for the world. While using the dv01 site (https://dv01.co) product or services (collectively, the “Services”), we may collect personally identifiable information (“Personal Information”). Personal Information is any information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual.
Information That You Provide Voluntarily
We collect Personal Information that you voluntarily enter while using our Site. For instance, when you voluntarily enter your registration information to access the site and when you contact us with comments or inquiries we may collect the following information -- full name, email address, company name, physical address, phone number or any other information that we feel necessary for the use of our Services.
We may also use your Personal Information to send business updates, event announcements, promotional materials or other information to you via a newsletter. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any newsletter that we send.
In all instances, you can choose whether or not you’d like to provide Personal Information at your discretion. However, choosing not to provide Personal Information may prevent you from being able to fully use the Site.
Information That We Collect Passively
Like most websites, in order to give you the best possible experience and to improve our Site, product offerings and other services, we automatically collect some technical information from you when you use the Site.
For each page that you visit, the following includes some of the information that we collect:
- Internet Protocol (IP) addresses
- Browser type
- Internet Service Provider (ISP)
- Referring/exit pages
- Operating System
- Date and time of access
Aggregate Information refers to aggregated and anonymized data collected or derived from the use of the Services, including data on the number and types of assets managed through the Services, how many users used a particular product or viewed a particular data set over a certain time span. We use this information for general business purposes, including the issuance of benchmarks or similar reports to be distributed to third parties such as current or prospective business partners. We will never disclose Site statistics in a manner that would allow a third party to identify you individually without your express consent.
How We May Use Your Information
Generally we use your information for everyday business and marketing purposes, including:
- To enable your access to the Site
- Supply services
- Develop new products and services
- Support internal business operations, including assessing and managing risk
- Analyze usage of the Site
- Aggregation and anonymized to issue benchmarking and other similar reports
- Enhance, improve, operate, and maintain the Site
- Administrative Purposes
- Marketing e-mails (which you can opt-out of at any time)
- Respond to your requests
Disclosure & Sharing of Information
Other Service Providers (Agents, Consultants and Related Third Parties)
To help provide the Site, we may use third party service providers to process or store information. We never share or sell email addresses to third parties for their own purposes. We may now or in the future contract with other companies to provide certain services to us, such as identity verification, email distribution, or business management services, and we may need to give them access to information, such as your email address, in order for them to perform services for us.
Where it is necessary to share your Personal Information to these third parties (for example: SendGrid, a customer communication platform), such Personal Information will only be used for its intended business purposes. Unless we tell you differently, these companies do not have any rights to use your email address or any other information we share with them beyond what is necessary to assist us.
Legal & Compliance Disclosures
We may disclose, read, preserve any information including your Personal Information to comply with legal, regulatory or government obligations and requests, detect or prevent fraud, security or technical issues, audit reports, to defend our property rights or to prevent wrongdoing.
If we are acquired, merge, reorganize, dissolve or undergo a change of control or other similar corporate event, user information, including Personal Information, may be one of the assets that is transferred or acquired by a third party as one of our business assets. We do not currently have a parent company or any affiliates. In the future we may share your information with these subsidiaries or affiliates. They will be subject to the same obligations set out in this policy.
Links to Third Party Site
Security of Information
Trust and transparency are at the core of our business. To that end, we protect all of our sensitive information, including your personal information, using industry-standard techniques. However, we recognize that all security breaches, (e.g., unauthorized entry or use, hardware or software failure, etc.) may not be preventable at all times. We maintain controls in place to detect and respond to identified security incidents, but we do not guarantee or warrant that the techniques we employ will prevent all breaches of information about you that we store.
As noted above, if you receive commercial e-mail from us, you may unsubscribe at any time by following in the instructions contained in the email. Additionally, you may request deletion of your personal information by sending an email to email@example.com. Please note that some information may remain in our records after deletion of your account to satisfy legal obligations or where we believe that we have a legitimate reason to do so.
Do Not Track “DNT” option
Your browser may offer you a DNT option. DNT is a privacy option that you can set in web browser which allows you to indicate that you do not certain information about your online activity tracked over time and across different websites. We currently do not support DNT requests, which means that we may continue to collect your information as described in this policy.
You may update Personal Information that you provide to us by logging into your account and accessing your account settings.
Please be advised that your information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal data may be less stringent than the laws in your country. If you have concerns about our processing of your personal data, please do not use the Services.
California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the address listed in Contact Us below.
Our Site is not directed to children under the age of 18. We do not knowingly collection Personal Information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. We take immediate steps to remove that information.
Changes To This Policy
If you have any questions or concerns regarding your privacy when using the Services, please send us a message to firstname.lastname@example.org. We will make every effort to resolve your concerns.
You may also contact by writing to us at:
Attn: Legal Department
915 Broadway Suite 601
New York, NY
October 2016 – First version created
October 24, 2018 – Updated throughout
February 11, 2019 – Revised “Security of Information” for clarity