dv01, Inc.
Privacy Policy
dv01, Inc.
Privacy Policy

Introduction – Who We Are

dv01, Inc. (“we,” “our” or “us”) provides an all-in-one data management, reporting, and analytics platform brings transparency and insight to lending markets—making the them more efficient for institutional investors and safer for the world. While using the dv01 site (https://dv01.co) product or services (collectively, the “Services”), we may collect personally identifiable information (“Personal Information”). Personal Information is any information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual.

Scope of Privacy Policy

This Privacy Policy is incorporated into our Terms & Conditions. It applies to and describes the collection, use and disclosure of your (“you”, “your”) personal information in connection with your use of the Services and the steps that we take to safeguard it. It does not apply to information collected by us offline or through any other means not described in this policy, or any third party. By using this Site you agree to the collection and use of information in accordance with the terms of this policy.

Capitalized terms used in this Privacy Policy not otherwise defined shall have the meaning ascribed to them in the Terms & Conditions. In the event of any conflict between this Privacy Policy and a definitive agreement entered into between us and you, then the terms of the definitive agreement shall govern.

Information That You Provide Voluntarily

We collect Personal Information that you voluntarily enter while using our Site. For instance, when you voluntarily enter your registration information to access the site and when you contact us with comments or inquiries we may collect the following information -- full name, email address, company name, physical address, phone number or any other information that we feel necessary for the use of our Services.

We may also use your Personal Information to send business updates, event announcements, promotional materials or other information to you via a newsletter. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any newsletter that we send.

In all instances, you can choose whether or not you’d like to provide Personal Information at your discretion. However, choosing not to provide Personal Information may prevent you from being able to fully use the Site.

Information That We Collect Passively

Like most websites, in order to give you the best possible experience and to improve our Site, product offerings and other services, we automatically collect some technical information from you when you use the Site.

Usage Data

For each page that you visit, the following includes some of the information that we collect:

  • Internet Protocol (IP) addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Referring/exit pages
  • Operating System
  • Date and time of access

Aggregate Information

Aggregate Information refers to aggregated and anonymized data collected or derived from the use of the Services, including data on the number and types of assets managed through the Services, how many users used a particular product or viewed a particular data set over a certain time span. We use this information for general business purposes, including the issuance of benchmarks or similar reports to be distributed to third parties such as current or prospective business partners. We will never disclose Site statistics in a manner that would allow a third party to identify you individually without your express consent.

Cookies/Web Beacons

We may use cookies or other anonymous identifiers to collect information about you. Some of this information may be collected using cookies and stored in log files. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser’s directions. We may also use web beacons, page tags, pixels or similar tools and information to gather and store “clickstream information.” If you choose to disable cookies, some areas of our Site may not work properly.

How We May Use Your Information

Generally we use your information for everyday business and marketing purposes, including:

  • To enable your access to the Site
  • Supply services
  • Develop new products and services
  • Support internal business operations, including assessing and managing risk
  • Analyze usage of the Site
  • Aggregation and anonymized to issue benchmarking and other similar reports
  • Enhance, improve, operate, and maintain the Site
  • Administrative Purposes
  • Marketing e-mails (which you can opt-out of at any time)
  • Respond to your requests

Disclosure & Sharing of Information

Google Analytics

We use Google Analytics on our Site to collect and process certain analytics data related to Site activity and usage. Google Analytics is a web analytics services that tracks and reports our Site traffic. The data collected is shared with other Google services. We do not use Google Analytics to gather Personal Information about you. The information generated by Google Analytics will be subject to Google’s privacy policy found here (https://policies.google.com/privacy).

Other Service Providers (Agents, Consultants and Related Third Parties)

To help provide the Site, we may use third party service providers to process or store information. We never share or sell email addresses to third parties for their own purposes. We may now or in the future contract with other companies to provide certain services to us, such as identity verification, email distribution, or business management services, and we may need to give them access to information, such as your email address, in order for them to perform services for us.

Where it is necessary to share your Personal Information to these third parties (for example: SendGrid, a customer communication platform), such Personal Information will only be used for its intended business purposes. Unless we tell you differently, these companies do not have any rights to use your email address or any other information we share with them beyond what is necessary to assist us.

Legal & Compliance Disclosures

We may disclose, read, preserve any information including your Personal Information to comply with legal, regulatory or government obligations and requests, detect or prevent fraud, security or technical issues, audit reports, to defend our property rights or to prevent wrongdoing.

Business Transfers

If we are acquired, merge, reorganize, dissolve or undergo a change of control or other similar corporate event, user information, including Personal Information, may be one of the assets that is transferred or acquired by a third party as one of our business assets. We do not currently have a parent company or any affiliates. In the future we may share your information with these subsidiaries or affiliates. They will be subject to the same obligations set out in this policy.

Links to Third Party Site

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including any third party websites, services and applications that you elect to access through or in connection with the Services, or to individuals that we do not manage or employ. We cannot take responsibility for the content or privacy policies of those third parties and encourage you to carefully review their privacy policies before you access such services.

Security of Information

Trust and transparency are at the core of our business. To that end, we protect all of our sensitive information, including your personal information, using industry-standard techniques. However, we recognize that all security breaches, (e.g., unauthorized entry or use, hardware or software failure, etc.) may not be preventable at all times. We maintain controls in place to detect and respond to identified security incidents, but we do not guarantee or warrant that the techniques we employ will prevent all breaches of information about you that we store.

Choice

As noted above, if you receive commercial e-mail from us, you may unsubscribe at any time by following in the instructions contained in the email. Additionally, you may request deletion of your personal information by sending an email to support@dv01.co. Please note that some information may remain in our records after deletion of your account to satisfy legal obligations or where we believe that we have a legitimate reason to do so.

Do Not Track “DNT” option

Your browser may offer you a DNT option. DNT is a privacy option that you can set in web browser which allows you to indicate that you do not certain information about your online activity tracked over time and across different websites. We currently do not support DNT requests, which means that we may continue to collect your information as described in this policy.

Access

You may update Personal Information that you provide to us by logging into your account and accessing your account settings.

Non-U.S. Users

Please be advised that your information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal data may be less stringent than the laws in your country. If you have concerns about our processing of your personal data, please do not use the Services.

California Privacy Rights

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the address listed in Contact Us below.

Children’s Privacy

Our Site is not directed to children under the age of 18. We do not knowingly collection Personal Information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. We take immediate steps to remove that information.

Changes To This Policy

We may amend this Privacy Policy from time to time by posting a revised, dated version the Site. Additionally, we’ll note the date of the change in the Change Log below. By using the Site, you accept the practices described in this Privacy Policy. We encourage you to review it regularly to stay informed about how we collect, use and disclose personal information.

Contacting us

If you have any questions or concerns regarding your privacy when using the Services, please send us a message to support@dv01.co. We will make every effort to resolve your concerns.

You may also contact by writing to us at:

dv01, Inc.
Attn: Legal Department
915 Broadway Suite 601
New York, NY
10010

Change Log

October 2016 – First version created
October 24, 2018 – Updated throughout
February 11, 2019 – Revised “Security of Information” for clarity

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915 Broadway, Suite 601
New York, NY 10010
Phone: 646-854-5258
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